Refund and Cancellation Policy

1. Nature of Services

Copywriting operates as an online platform that enables users to purchase credits/tokens and use them for accessing platform features such as sharing resources, posting services, or interacting with other users on the platform. Payments made on the platform are primarily used to purchase digital credits or access digital services.

2. No Refund Policy

Due to the nature of digital services and credits, all purchases made on the platform are generally non-refundable once the transaction has been successfully completed and the credits or services have been delivered to the user’s account.

Refunds will not be issued for:

• Change of mind after purchase
• Unused credits
• Incorrect purchase by the user
• Failure to use the service within a certain period

3. Duplicate or Failed Transactions

If a payment is deducted from your bank account but credits are not added to your account due to a technical issue, you may contact our support team within 3 days of the transaction.

After verification, we may either:

• Add the missing credits to your account
• Issue a refund if the transaction cannot be completed

4. Fraudulent or Unauthorized Transactions

If we detect suspicious, fraudulent, or unauthorized activity associated with a payment, Copywriting reserves the right to:

• Suspend the user account
• Reverse credits issued from such transactions
• Investigate the activity before issuing any refund

5. Cancellation Policy

Users may cancel actions or requests on the platform before a transaction is completed. Once payment has been successfully processed and credits have been issued, the transaction cannot be cancelled.

6. Platform Errors

In rare cases where a technical error results in an incorrect charge or service failure, users should report the issue to our support team. We will review the matter and take appropriate action, which may include issuing credits or processing a refund.

7. Processing Time

If a refund is approved, it may take 5–10 business days for the amount to reflect in the user’s original payment method, depending on the bank or payment provider.

8. Changes to This Policy

Copywriting reserves the right to update or modify this Refund and Cancellation Policy at any time. Users are encouraged to review this page periodically for any changes.

9. Contact Us

If you have any questions regarding refunds, cancellations, or payment-related issues, please contact us at:

Email: 45anku@gmail.com

Website: https://www.copywriting.work/